A Short Rant About AT&T

There’s a very palpable irony to using the iPhone. The name itself is a misnomer, since it’s so feature-heavy the telephony function is one of my minority use-cases on a daily basis. I use Maps more than Voice. Heck, I use Urbanspoon more than Voice. This is not necessarily because of these apps’ inherently superior utility. (That may be true at first, but my usage plateaued to somewhat equal use of the primary functionality after the first month).

Rather, the reason I go out of my way to avoid using Voice on my smartphone is because AT&T is making a damn good case for me not to. I’m aware of the data drain on the network, but AT&T’s dropped calls and delayed voicemail delivery (sometimes up to 12hrs) just lead to me counting down the days when I can take my smartphone business elsewhere. At this point I have 4,000 rollover minutes because I’ve been conditioned by AT&T not to use their service. Nothing will ruin your day like wishing a parent happy birthday only to be cut off again and again.

Note that I said I’d like to take my smartphone business elsewhere  – I used to think that once the AT&T exclusivity contract ran out on the iPhone, I’d just switch plans and retain the hardware. But Apple’s looking worse for the company they keep, and other offerings (like Motorola’s recent suite of phones) are looking better every day.

Consider this analogy. I’ve always said the iPhone is one of the best electronic devices out there, fulfilling 95% of my wishlist of features. But AT&T’s 20th-century coverage is akin to being given a flying car and told the engine only works 10% of the time.

Related: “A Wi-Fi Alternative When the Network Gets Clogged

add to del.icio.us : add to furl : Digg it : Stumble It! : seed the vine : : : TailRank : post to facebook


1 Comment

Filed under mobile

One response to “A Short Rant About AT&T

  1. Thanks for making me feel smart about going the iPod Touch route, and not just cheap!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s